REALLY? IS MY STUFF GOING TO FIT INTO THE CUTOUTS FROM JUST A PICTURE?
In short, yes, that’s our plan. Thanks to our proprietary machine learning and computer vision algorithms we are able to go directly from your pictures to a cut pattern suitable for keeping things organized in fixed locations. We have people to help the robots when necessary.
HOW WELL WILL THINGS FIT?
All of the foam drawer pictures on our site are real pictures of real drawers run through our standard process. We target a snug fit for toolboxes that may be wheeled around a shop but probably aren't bouncing around the back of a truck. If you need an extra tight fit, contact us and we can help.
CAN I GET EXTRA CUTOUTS?
If you put things in your picture with tape that look like extra cutouts for finger-pulls, or whatever, we'll probably see them and cut them. Otherwise its pretty easy to add them yourself later. Our customization kit makes it even easier.
HOW TO I GET EVERYTHING TO THE RIGHT HEIGHT?
Shim it! Or customization kit makes this easier.
HOW CLOSE CAN THINGS BE TO EACH OTHER?
We can cut super-thin sections but you probably won't like it. We recommend at least 6mm (1/4") between objects, especially if they share a long edge. Remember that there will be small but non-zero clearance around your objects. We have some detailed pictures here to help you understand what it looks like when things get close together.
CAN I GET THICKER FOAM THAN 1/2"
Not currently. If you'd like to have a double layer of 1/2" foam, contact us here and we'll work it out for you. Note that with our laser processing it won't be a straight-down wall for the 1" distance.
WHAT DO THE EDGES LOOK LIKE?
Laser processing means the edges won't be as tight as a knife. We have some detailed pictures here if you really want to know.
HOW DO I TAKE THE PICTURE ?
Take your picture straight down, above the center of the drawer, and not too close. Make sure all four corners of the drawer bottom are visible in your picture. For a typical phone camera, try to have the drawer cover only the middle 1/2 of the frame and don't use the wide angle lens. If you can't get high enough above the drawer, take the whole drawer out and put it on the floor. Our upload tool will let you crop the photo if you don't want to show off your dirty floor or worn out slippers, but you really don't have to. Our robots don't care.
Plenty of light is great but not so much that it blinds your camera Try to have even lighting without harsh shadows but don't stress too much about it, our algorithms are pretty good. Matte black on matte black in dim basement lighting is pretty tough though. If you don't have enough contrast, you can put a piece of paper down in your drawer for a better picture.
If you don't have the "drawer" you can put your items on a piece of paper and draw a line around them the size of your drawer. We'll use the inside of the line if its a thick line.
WHAT HAPPENS TO MY PICTURE AFTER YOU CUT MY DRAWER LINERS?
We store it on our servers and may use it to improve our algorithms or other internal purposes. If you'd like us to delete your photo from our servers, contact us and we'll see what we can reasonably do. See our terms of service for more detail.
IS THERE ANYTHING YOU CAN'T MAKE FOAM FOR?
Not sure, but we'll let you know if we have a problem with it. Please don't send us pictures of anything illegal or hateful. We will politely refuse to deal with it.
WHAT KIND OF FOAM DO YOU USE ?
High quality 4lb cross linked polyethylene foam. Its the gold standard for tool control. We picked one that feels tough, looks classy, and won’t pick up too many fingerprints. Feel free to contact us if you need MSDS sheets for your files.
CAN I GET A FOAM SAMPLE
Anytime. You can order a sample kit for $10 here which includes a coupon for $20 off your first order over $100.
HOW MUCH DOES IT COST
Depends on the size of your drawer and the number of items, and the thickness foam you select. .
WHAT IF I DON’T LIKE THE AUTOMATED DESIGN
We’d love to know how we can make it better for you. Contact us.
WHAT IF I DON’T LIKE THE COLOR
That's why we have a sample kit. But we'll give you a discount on a recut of the sample design.
DO YOU HAVE ANY QUANTITY DISCOUNTS
Definitely. We'd be happy to quote a short production run for you. Just contact us here
CAN I SEND YOU A DXF
Of course. If you know exactly what you want to fit, we will cut it exactly as you ask. Just contact us here
WHEN WILL MY ORDER SHIP
We aim to ship all orders within three days though sometimes may take up to two weeks for production. All products are made to order. We will keep you updated by email as your travels through the production process.
WHERE DO YOU SHIP FROM
Everything ships from our production facility near Seattle, WA
DO YOU TAKE RETURNS
We don’t take returns on custom cut products, but if you’re not happy with your product for any reason please contact us and let’s try to figure out how to make it better for you.
THE FINE PRINT?
Drop us a line here. We'll get back to you.